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Australian Capital Territory

Independent Competition and Regulatory Commission - Regulates prices, access to infrastructure services and other matters in relation to regulated industries.
Australian Capital Territory Ombudsman - Investigates the administrative actions and decisions of the ACTgovernment agencies to see if they are wrong, unjust, unlawful ordiscriminatory.

New South Wales

Independent Pricing and Regulatory Tribunal - The independent economic regulator for electricity and gas in NSW.
Energy and Water Ombudsman NSW - Provides an independent way of resolving customer complaints about all electricity and gas suppliers in New South Wales.

Queensland

Queensland Competition Authority - Provides independent pricing & access advice to guide Queensland industry.
Energy Ombudsman Queensland - Provides a free and independent dispute resolution service for Queensland's energy consumers.

South Australia

Essential Services Commission of South Australia - Information on Energy Contracts, Transfers, Energy Efficiency, Consumer Protection, Fact Sheets.
Energy Industry Ombudsman South Australia - An independent, free service available to South Australian domestic and business customers.

Victoria

Essential Services Commission - Victoria's independent economic regulator of essential services.
Energy Ombudsman Victoria - Has power to investigate and resolve disputes between Victorian consumers and their electricity, gas and water companies.
Department of Primary Industries - The Department ensures all consumers get essential energy services,manages against energy supply emergencies and promotes the sustainabledevelopment of primary industries for the benefit of all of Victoria.

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